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  1. #1

    Payment is not completed

    Payment Hash Verification Failed. Contact staff to review your purchase!
    This is displayed, what should I do?

  2. #2
    ADMIN FluffyHamster's Avatar
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    Hello, Did you use all ENGLISH characters when using the checkout page?

  3. #3
    I used Japanese. I thought I couldn't settle, so I repeated it several times, but it was actually settled.

  4. #4
    ADMIN FluffyHamster's Avatar
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    You have to use ENGLISH characters when using the checkout page, sir.

  5. #5
    understand. But the money is supposed to be paid

  6. #6
    ADMIN FluffyHamster's Avatar
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    That money will return to your account within 5-7 days, Next time you try to make a purchase make sure to use English when checking out.

  7. #7
    understand. By the way, I pay 4-5 times. Thank you for your support.

  8. #8
    When I tried again, this time I got the message "This transaction was rejected. (2)"

  9. #9
    ADMIN FluffyHamster's Avatar
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    I will have ASUKA check the purchase for you ASAP.

  10. #10
    How long does it take?

  11. #11
    ADMIN FluffyHamster's Avatar
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    We don't have any type of ETA sir, She will check ASAP.

  12. #12
    Does it still take some time to check?

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